Wednesday, August 1, 2012

Customer Service Specialist%27s Unit Manager

Customer Service Specialist%27s Unit Manager - Bilingual Spanish Preferred -

Requirements, Knowledge and Skills Requirements (Job Specifications) three to five years background in customer service or prior managerial background within banking, call/contact center, orcustomer service environment
Strong Coaching Skills that create improved and sustained results
Superior time management expertise with an expertise to change quickly to meet critical timelines - expertise to plan and prioritize
Exceptional
motivator with the expertise to inspire and deliver a compelling and inspiring message to Bankers
Customer Centric and thrives on crating a positive customer background
Expertise to persuade and influence with little direction and/or info
Resourceful and looks for ways to make things happen
Understand call center management metrics and how to use them to drive Banker performance
Good knowledge of Retail or Business products, services, sales and markets.
Demonstrated expertise to identify, analyze and solve problems, by providing viable solutions and executing excellentfollow-through.




Price:


Location



76015 Arlington, USA


Teller - Part-Time (20 Hour) 9028 W Northern, Phoenix, AZ 85305(91st Avenue &

) Spanish Preferred!
Location: US-AZ-Phoenix-91st Avenue %26 Northern / 54587
Play a vital role




Price:


Location



85067 Phoenix, USA



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